FAQS

  • Does your hair require maintenance?
Yes, treat these strands like the strands on your head. Use a good quality shampoo and conditioner which is very important to keep the strands in its natural soft and manageable state. PLEASE SEE HAIR MAINTENANCE
  • Can I color my hair?
Absolutely, Rich Raw Strands is 100% unprocessed single donor hair that can be colored or bleached to any level desired. We do recommend consulting with a professional stylist.
  • Does this hair shed?
Any hair that has been manufactured and stitched onto a weft is entitled to experience minimum shedding. If you cut your tracks, you may experience shedding due to the weft is now broken and strands are easier to slide out, if this happens seal wefts to prevent hair from shedding. WE DO NOT RECOMMEND CUTTING ANY WEFTS.
To help with shedding each raw bundle is double wefted, however, to prevent any and all shedding we recommend that your stylist stitch the knot around the weft and not through the weft. This will prevent shedding as well. It is also normal to get a few strands here and there when detangling.
  • Can I change or modify my order?
Unfortunately order modifications are not permitted after an order is submitted.